Privacy Policy

Effective Date: 12 August 2025
Website: https://zouuozfashion.com
Owner: Zouuoz and Hamdah Fashion Designing Store (“we,” “our,” “us”)

1. Introduction

Zouuoz and Hamdah Fashion Designing Store values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website or providing us with your personal information, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address.
Payment Information: Card details, payment provider information (e.g., Tabby, Tamara, Visa, MasterCard, Apple Pay, Google Pay).
Order Details: Purchase history, preferences, and delivery information.
Technical Information: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchases, returns, or inquiries.
Send you marketing emails and offers (only if you opt in).
Improve our website and customer experience.
Comply with legal requirements.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Payment Processors (Tabby, Tamara, Visa, MasterCard, etc.) for payment completion.
Shipping Partners for order delivery across GCC countries.
IT & Hosting Providers for website operation and security.
Legal Authorities if required by law.

5. Cookies & Tracking

We use cookies to:

Remember your cart and preferences.
Improve website performance.
Measure and analyze traffic.

You can disable cookies in your browser settings, but some features may not work correctly.

6. Data Retention

We keep your personal data only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.

7. Data Protection & Security

We use industry-standard measures to protect your data, including SSL encryption and secure payment gateways.

8. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Withdraw consent to marketing.
Request a copy of your stored data.

To exercise these rights, contact us at: info@zouuozfashion.com

9. GCC & International Data Transfers

As we operate in the GCC, your data may be transferred between countries to fulfill your order. By using our services, you consent to such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Zouuoz and Hamdah Fashion Designing Store
📧 Email: info@zouuozfashion.com
📞 Phone/WhatsApp: +971 50 252 4536
🌐 Website: https://zouuozfashion.com