Terms Of Use

Effective Date: 12 August 2025
Website: https://zouuozfashion.com
Owner: Zouuoz and Hamdah Fashion Designing (“we,” “our,” “us”)

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms of Use. If you do not agree, please do not use our website.

2. Eligibility

To make a purchase, you must:

• Be at least 18 years old (or have parental/guardian consent).
• Provide accurate and complete information when creating an account or placing an order.

3. Products & Services

• All abayas and products displayed on our website are subject to availability.
• We reserve the right to change prices, descriptions, and availability without prior notice.
• Colors may appear slightly different due to lighting and screen settings.

4. Orders & Payments

• Orders are confirmed only after full payment or successful approval from a payment provider (e.g., Tabby, Tamara).
• We accept payments through Visa, MasterCard, Apple Pay, Google Pay, and other listed methods.
• We reserve the right to cancel orders in case of incorrect pricing, fraud suspicion, or payment issues.

5. Shipping & Delivery

• We ship to all GCC countries (UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain).
• Delivery times may vary based on location and product customization.
• Free shipping applies to orders above the threshold stated on our website.
• Any customs duties or import taxes are the buyer’s responsibility.

6. Returns & Exchanges

• Returns or exchanges are accepted within the period stated in our Return Policy (if applicable).
• Items must be unused, unwashed, and in original packaging.
• Custom-made or altered abayas are non-returnable unless defective.

7. Intellectual Property

• All content, images, designs, logos, and text on our website are the property of Zouuoz and Hamdah Fashion Designing Store and protected by copyright laws.
• You may not copy, reproduce, or use our content without written permission.

8. Prohibited Uses

You agree not to:

• Use our website for fraudulent or illegal activities.
• Interfere with website functionality or security.
• Misuse our intellectual property or brand.

9. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• Our liability is limited to the value of the product purchased.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates and applicable GCC regulations. Disputes will be handled by UAE courts.

11. Changes to Terms

We may update these Terms of Use at any time. The updated version will be posted on this page with a revised effective date.

12. Contact Us

For questions about these Terms, contact us:

Zouuoz and Hamdah Fashion Designing
📧 Email: info@zouuozfashion.com
📞 Phone/WhatsApp: +971 50 252 4536
🌐 Website: https://zouuozfashion.com